Returns & Exchanges

At SUPERX, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all items in their original condition. Our streamlined process ensures your satisfaction is prioritized every step of the way.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Authorization number.

• 2.
  Pack Items

  Securely place the unused items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.

• 3.
  Ship Package

  Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.